Shipping policy
Order Processing
All orders are processed within 2–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery time is up to 7 business days after processing.
Please note that delivery times may vary slightly depending on your location and external factors such as shipping carriers or customs.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated (e.g., free shipping promotions).
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
You can use this to monitor your delivery in real time.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High demand periods
- Carrier issues
- Customs processing
- External factors beyond our control
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping details are correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Once your order has been handed over to the shipping carrier, we are not responsible for lost or stolen packages.
If you experience an issue, please contact the carrier directly or reach out to us for assistance.
Contact
If you have any questions regarding shipping, feel free to contact us at:
đź“§ zeingray679@gmail.com