Terms of service

Terms of Service

Welcome to zokai. By accessing or using our website and services, you agree to the following Terms.

If you do not agree, please do not use our website.

1. Use of Our Store

You must be at least the age of majority in your country to use this website.
You agree to provide accurate and complete information when placing an order.

You are responsible for maintaining the confidentiality of your account and activities.

2. Products & Descriptions

We do our best to display our products accurately.
However, slight differences in color, appearance, or details may occur depending on your device.

We reserve the right to:

  • Modify product descriptions at any time
  • Limit quantities
  • Discontinue products without notice

3. Orders

All orders are subject to acceptance.
We may cancel or refuse any order at our discretion.

Once an order is placed, it may not be possible to cancel it.

4. Pricing & Payments

All prices are subject to change without notice.
Taxes, shipping, and additional fees may apply depending on your location.

By purchasing, you confirm that:

  • Your payment information is valid
  • You are authorized to use the payment method

5. Shipping & Delivery

Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors.

Once the order is shipped, responsibility transfers to the customer.

6. Returns & Refunds

All returns and refunds are handled according to our
👉 Return & Refund Policy

7. Intellectual Property

All content on this website (images, text, branding, etc.) belongs to zokai or its partners.

You may not copy, reproduce, or use any content without permission.

8. Third-Party Services

Our store is powered by Shopify.
We may use third-party services for payments, shipping, and analytics.

We are not responsible for third-party websites or services.

9. Limitation of Liability

To the maximum extent allowed by law, zokai is not liable for:

  • Any indirect or incidental damages
  • Losses caused by delays or misuse of products
  • Issues outside our control

10. Disclaimer

All products and services are provided “as is” without guarantees of uninterrupted or error-free use.

Some jurisdictions may limit these disclaimers.

11. User Conduct

You agree not to:

  • Use the website for illegal purposes
  • Interfere with the site’s functionality
  • Attempt to access restricted systems

We may suspend or terminate access if these Terms are violated.

12. Changes to Terms

We may update these Terms at any time.
Continued use of the website means you accept those changes.

13. Governing Law

These Terms are governed by applicable laws based on our business location and international commerce regulations.

14. Contact

For any questions, contact us at:
📧 zeingray679@gmail.com